Once a preauthorized service is rendered, the reference number from the Preauthorization can be added to the claim to facilitate efficient payment processing by the insurance company.
Adding Preauthorization reference number to a Claim:
- From the Claim History screen, open the appropriate New or Pending claim detail by double clicking on it
- Select the General Claim Information tab
- Enter the reference number from the Preauthorization received from the insurance company in the Prior Authorization # field
- Save and close the claim detail
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