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Once a preauthorized service is rendered, the reference number from the Preauthorization can be added to the claim to facilitate efficient payment processing by the insurance company.

Adding Preauthorization reference number to a Claim:

  1. From the Claim History screen, open the appropriate New or Pending claim detail by double clicking on it
  2. Select the General Claim Information tab
  3. Enter the reference number from the Preauthorization received from the insurance company in the Prior Authorization # field
  4. Save and close the claim detail

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