It is very easy to move and re-schedule appointments, all while the hygienist is scheduling her own recall in the back office. What a treat that has been!
We have a very busy practice with two doctors and ten operatories. We knew we needed to make the change to digital radiography so we called DAISY for support and advice. We were so impressed to discover just how easy DMC/DAISY made it happen for us.
DMC did a terrific job orchestrating the entire going digital project from start to finish. They also orchestrated all of the players involved: electrician, technicians, installation of the equipment and training.
Going digital has changed our practice by improving the quality of dentistry we are able to offer our patients. When you’re ready to make the change, we highly recommend DMC and DAISY software.
We went from the old way of processing film, to instantly updating the look and function of our operatories. With no prior digital equipment experience, DMC took the time to walk us through all of our options, making sure we knew what was available.
DMC made the transition to digital possible in a very short amount of time. The move to digital operatories was a big change for us. DMC’s attention to design, expert installation and thorough training made things much easier for the entire practice.
DMC provides excellent support over the phone and in person. When things happen that we are simply not capable of fixing ourselves, with only one call DMC is there..
Everything came from one source which made for a really smooth transition. DMC took care of the entire process. I didn’t have to worry about which vendors to call or who’s responsible for what. I worked with one person at DMC who coordinated, organized and followed up with everyone involved.
The support has also been great. We had a sensor go out and with one call DMC took care of everything, no questions asked. It truly is one-stop-shopping. Going digital was the right decision for my practice and DMC made it easy.
I would like to take a moment to tell everyone how pleased I have been with the quality of care and support everyone at DMC has provided. I will definitely recommend you guys to my fellow colleagues.
I like all of DAISY’s features—Confirmation, Appointments, Report Gallery, Recall Manager, Daily Closing, Treatment Plan, the insurance functions—we use them all! The program is not overcomplicated. When I do need help, customer support is fabulous. Anytime I call for assistance I can count on getting a response the same day.
DAISY’s features are very efficient; they’re real time savers. Since DAISY is so user friendly, it makes training other employees in the office easy. The customer support staff is very reliable and has been helpful and prompt in adjusting issues and addressing our needs.
When we purchased DAISY software, I was really impressed with the personal service we received from DMC. We were transferring from a paper appointment book schedule to the new software product Appoint, and the DAISY trainer came out and helped us all understand how to use the system in a way that made sense for our office.
I taught myself to use the system when I started in the front office. Overall, DAISY is easy to navigate and easy to use. DAISY’s ‘age’ feature is very useful to us. When a patient’s coverage is expired due to age, not having to manually calculate by year of birth is a real time saver.
One of the DAISY’s best features is the Daily Schedule. I also like using Notes, which are helpful to check patient medications. Overall, the different features are easily accessible and it’s no problem to navigate among screens.
I’ve had great experiences with customer support. They’re very helpful with questions and calls and are quick to respond.
The shortcut icons in DAISY give us quick access to the features we use most. I also like having the list format, which makes tasks such as confirming appointments and reviewing statements more efficient.
I have used Dentisoft in the past, but DAISY Premiere is the most user friendly system I have experienced.
We used a DOS system in our office in the past; it was outdated and we had to schedule appointments on paper. DAISY is so much easier and really cuts down on the paperwork we need to keep up with. DAISY's Appointment Manager makes patient scheduling easy.
We love DAISY Chart! The integration was smooth and easy to learn. We’re also very pleased with the depth of insurance information available, and I personally am completely sold on the Reporting functions. The Patient Location report is something I’ve wanted to be able to do for a long time. Tech support is courteous, service oriented and responsive. DAISY has so much to offer!
I like being able to run all varieties of reports. The system is fairly simple and user friendly, plus the staff are always friendly and helpful.
DAISY is very easy to use and understand. Recall Manager has been a great tool for helping us cut down recall time; before DAISY it used to take about two hours to work on recall. Having the ability to customize the schedule is another very helpful feature, well used in our office.
Since we’re chartless, getting help fast is very important, and the customer support team’s quick response time and availability is tremendous.
One of DAISY’s best features is the Daily Schedule. I also like using Notes, which are helpful to check patient medications. Overall, the different features are easily accessible and it’s no problem to navigate among screens.
I’ve had great experiences with customer support. They’re very helpful with questions and calls and are quick to respond.
I have five years’ experience using DAISY and it’s a very useful tool in our office. DAISY’s easy navigation and icons are great.
I’ve actually been using DAISY for 20 years! I can’t imagine how we’d function without it. I love the Binoculars feature—click and you’re there. DAISY helps me to share information in a timely manner.
The Statement Manager has been very handy for completing month-end closing preparation. It’s a great system.