DAISY helps us keep the office running smoothly. Since DAISY is icon driven, it’s easy for staff to learn and use. The icons offer many ‘passways’ to access any transaction. Customer support is excellent, with a quick response time. And I like that they follow up to make sure things are working well.
For anyone out there still trying to decide which software to use, our office highly recommends DAISY. The support team is amazing, there is no question too big or too small, and the trainers are very knowledgeable. They are constantly striving to improve their product and streamline the time spent in the office. The reports and filter capabilities are excellent. Thanks DAISY!
DMC is awesome! I can’t imagine a dental office without you guys!
I love DAISY! No other dental software provides such exceptional support in such a timely manner. They continue to upgrade and improve the software according to customer requests and changing times. It’s very user friendly and they provide training that leaves you with confidence to be efficient quickly! I’m a DAISY lifer!
All the tech’s are soooo helpful! When installing new software Christy J. really went the extra mile…you guys ROCK!
The customer service is fantastic.
I love that the DMC crew is always able to help me through whatever I need. Thank you all.
It was refreshing to have that special attention and technical support from someone who was so patient and easy to understand. The DAISY sales team was great too, and we have found the DAISY Appoint feature is really easy to use. Even when we have simple questions, we know that DMC will help us understand our new software with patience and respect.
With AutoRemind, I have more time to work on important projects and I can even look ahead and see that patients have scheduled their appointments.AutoRemind is really easy to learn and use. The personalization is fantastic and the name of our dental practice shows up on our patient’s caller ID so it doesn’t look like a random number.
It’s also been a real time saver for me, and the patients seem to like it too. We don’t use the texting feature as much, but we are really happy with the product overall.
ERA Quick Post is very easy to use and it’s been a truly positive experience. We love how the transactions are deposited directly into our bank account. ERA Quick Post made everything so much easier and faster for our dental practice.
It’s not difficult to learn, taking only a half hour at most, and we had great trainers.
We love how the ERA Quick Post cut down the time we used to spend posting ODS checks. It also allows us more time to do other things we might not have gotten to without it.
Our practice also loves the Statement and Recall Manager because it does monthly closing and recalls really fast and you are able to see everything on one screen.
ERA Quick Post is very quick and extremely efficient. It saves me a lot of time and I can’t imagine my life without it!ERA Quick Post is very user-friendly and intuitive. It’s surprisingly easy to learn and pretty self-explanatory.
The program gives us easy access to insurance information about each patient, saving valuable time we would otherwise spend pulling paper. ERA Quick Post pulls up archives that have been previously submitted so everything is easily accessible when we need it!
Aside from ERA Quick Post, we really like the Reports Gallery because we can see the history of documents such as, accounts and procedures. It really helps us narrow everything down to just the information we need.
I like ERA Quick Post because you can right click to view the entire remittance. I also like that I don’t have to scan all the papers – the information is already there. Sometimes you have to go through claims to get to it, there isn’t a direct way to just view the EOBs but overall, ERA Quick Post is a wonderful program.
It was easy to learn and I like how it automatically matches the claim number. It saves a lot of time. I don’t have to scan or manually enter numbers anymore. It also reduces the amount of data entry errors and I don’t have to shred papers.
In short, ERA Quick Post is quick, more efficient and very accurate.
ERA Quick Post is a real timesaver. It alleviates posting errors and the doctor gets payment directly into his checking account. There aren’t any typos because the paperwork is not processed manually.
ERA Quick Post is very easy to learn and use. And I’m from a generation that didn’t learn on computers if that tells you anything!
It also eliminates clerical errors and is a real time saver since you don’t have to go through all the steps manually. Everything is easily accessible, clear and easy to read.
We really like the Redundant Backup System (RBS). We don’t have to worry about having to take home or store discs or a cassette drive in a fireproof safe. It’s been fabulous.
I really appreciate the technical support. The DMC staff has been available and accessible through every problem — big and small. I’m not very tech savvy, but whenever I needed help, DMC would send people out.It was very easy to learn how to use Scan X. There have been a few glitches with the film, but the DMC staff has always been able to identify and solve any problems we had.
The move to digital X-ray equipment brought our office up to speed with other practices and it made our jobs a lot easier by allowing us to transfer and share information quickly.
Overall, I think the move to digital X-ray equipment with DMC made for a fairly smooth transition. They have a great support staff that’s extremely helpful and eager to resolve any issues quickly and efficiently.
We have been very impressed with the marketing services and customer support from WEO Media. We love our new website, and how easy it is to make updates and edits. We're already getting positive feedback from our sponsors and members. We would endorse and highly recommend WEO Media to any of our 600+ dentists in the Multnomah Dental Society.
I have researched a myriad of companies specializing in website development, web marketing, and SEO seeking the most cost effective means of having a presence online. I even went as far as developing my own website in order to save money and understand the complexities of managing a website. A good friend of mine who is also a dentist knew I wanted to take my website to the next level and recommended checking out WEO Media to see if they would fit my needs.
Needless to say, I was sold after researching their completed work, examining their plans/fees, and speaking directly to the individual managing my site.
WEO hands down, offered the most cost effective solution to website design, management, SEO and web marketing. Compared to some industry specific website developers, they were significantly less expensive because they understand how to increase the value of your online presence rather than selling you extraneous services.
The benefits: no contract, 24 hour access to your own site for editing, great customer service and response time, quick turn around time (web design), and they are open to suggestions. (By the way, their graphic designer Erica is fantastic!) I highly recommend WEO Media!
Working with WEO Media was the best thing we have done to bring our practice into the internet realm. We have benefited so much from the extra time and effort they provide for our custom website, Facebook page, monthly electronic newsletter, and conducting patient surveys. The response from our patients has been overwhelmingly positive. We have even received new appointment requests. WEO Media makes it so easy!
We have consistently seen 1-2 new patients a month directly from the eNewsletter at our current office. The eNewsletter was even more impactful when starting up our new practice. Thank you WEO Media!